Electronic Payments for
Water and Sewer Billing
part of our commitment to provide citizens with efficient,
convenient service, Mantua Twp. MUA (MTMUA) has partnered with
Official Payments Corp.® to offer payment of
and sewer bills over the Internet at
www.officialpayments.com or by telephone by
1-877-646-4780. Official Payments Corp®.,
the service provider, charges a $4.95 convenience fee for
Please note that MTMUA is
Jurisdiction Code #08051.
make a payment by phone:
Dial 1-877-646-4780 and press 1 on phone keypad for "MTMUA water
and sewer bill" when prompted.
You must use the Jurisdiction Code if requested, have your account number
ready and the amount you wish to pay.
Official Payments enables
consumers to pay their MTMUA Water and Sewer Billing by credit
or debit card via the Internet or over the telephone. The
payment process is simple and secure. American Express®, Discover®,
MasterCard®, and VISA® cards are
Payments - Payment Demo
Who is Official Payments?
A. Official Payments is the leading provider of electronic
payment options for federal, state and local
Official Payments makes it possible for citizens to pay their
government taxes and fees, using their credit or debit cards,
via the Internet (www.officialpayments.com) or the telephone
Official Payments processes tax and fee payments for the IRS, 26
state governments plus the District of Columbia, and more
than 2,200 counties and municipalities across all 50 states.
Q. What’s the advantage of using Official Payments?
A. The service makes paying government
taxes and fees more convenient in many ways:
1. Faster payment via phone or Internet—no writing and mailing
2. Flexibility to pay credit card balances over time
3. Rewards for your government payments from card issuers that
carry such programs
4. Comfort of knowing your payment has been made through a
trusted, secure service provider, Official Payments, authorized
by the IRS to collect government obligations since 1999
Q. What cards does Official Payments accept?
A. American Express, Discover, MasterCard, and Visa cards are
accepted, including credit and ATM pin-less debit
cards with a Visa or MasterCard logo. However, not all
cards are accepted for all payment types. The cards that are
accepted will be identified
when you make your payment.
Q. Why should I elect to use this system?
A. In paying
government taxes and fees with a credit card, consumers gain
control of the payment. Consumers can pay their tax or fee over
time, on their own schedule. Paying by credit card may provide
consumers with use of their money for an additional 30 to 60
days, depending upon the credit card billing cycle.
A small business owner has a total tax bill of $5,000. He has
$1,000 in the bank on April 15, but expects
$6,000 cash inflow on April
30. The small business owner can apply for a short-term loan of
$5,000 and begin
immediately paying interest, or he can call Official Payments at
1-800-2PAY-TAX or visit
www.officialpayments.com to pay by credit card and
pay his bill 1-2 months later. For a nominal convenience fee,
the owner was able to avoid the hassle of applying for
and paying interest
on a short-term loan, devoting more time to his business and
earning card rewards.
Q. How do I earn reward points?
A. Depending on the nature of the card
reward program, consumers can earn points, miles or money back
for the payments they make. The value of the reward can exceed
the cost of any convenience fee incurred. For specific
information on your card’s reward program, contact your card
issuer directly using the number listed on the back of your
Q. Why is there a convenience fee and why am I paying for
A. Official Payments charges a convenience fee for processing
the payment transaction. The fee is not
charged by or paid to the
government agency. The convenience fee is assessed to cover
operating costs and the costs associated with servicing
thousands of card transactions.
When a consumer uses the
service, two line items will appear on their card bill. One is
for the tax, fee, or
fine owed to the government and the other is for the
convenience fee charged by Official Payments.
Q. How safe is Official Payments’ system?
A. The system has been tested and proven. The IRS and more
than 2,200 state and local governments have chosen
Official Payments as an electronic service provider for their
constituents. The information gathered is private and will not
be forwarded to anyone.
Q. Will I receive a confirmation of my card payment?
A. Yes. You will be provided a confirmation number at the
end of the payment transaction. This confirmation number and
your card statement will provide confirmation of your card
payment to the government agency. If you pay over
the Internet at www.officialpayments.com, you will be
issued an onscreen digital receipt, which can be printed as
a transaction record. Additionally, if you provide us your email
address, you will receive an email verification of your
Q. How can I be sure that my payment was processed
A. You can verify your Internet payment online at
www.officialpayments.com/pc_paym.jsp if you have provided your
e-mail address to us. You will need your confirmation number and
the last 4 digits of your card. You may also
You will need your payment amount to process your telephone
Who do I call if my payment doesn’t appear on my card statement?
A. Call Official
Payments Customer Service toll-free at 1-800-487-4567. Press 1
for English or 2 for Spanish and choose
How can I find out what taxes and fees I can pay by credit or
debit card with Official Payments?
A. For a complete list of the taxes and fees you can pay by
credit or debit card in your area, visit