Water Questions

01. How Do I Check for Leaks?

Dripping faucets, running toilets and outside hoses left running or dripping are found to be the most likely places that leaks are found. Large amounts of water can be lost thru leaks in the home.

02. How Do I Spot a Leaking Toilet?

Toilets are sometimes called "silent" leaks because they cannot always be heard. They may run and leak one time, stop, and then start leaking another time. If you think your toilet is leaking you can use the dye test to check. Food coloring works best: use green, red or orange, put a few drops in the tank portion of the toilet - do this at night while not in use - and if the dye is in the bowl portion of the toilet in the morning, the toilet is leaking. This can usually be repaired by replacing the parts inside the toilet tank. These parts can be purchased at any local plumbing supply for a reasonable price.

03. Who is Responsible for a Water Leak?

In order to find out who is responsible, the curb stop will be turned off by the MUA. This determines which side of the curb stop the leak is on. If the leak stops, it becomes the homeowners responsibility to have the leak fixed as soon as possible. If the leak does not stop, it would be determined that the leak was on the MUAs side of the curb stop and the operations crew would be scheduled to repair the leak as soon as possible.

04. See How a Residential Meter is Read and Calculated for Minimum Billing.